Udon the Dragonite: Merlot's head maid, she's been with Merlot for a long time. She helps get the other Pokemon dressed as maids when it's called for. She swoons at the sight of Merlot.
Soba the Dragonair: He's the head chef for Merlot and always prepares the meals with his staff. You may think that would be difficult with no arms, and you'd be right: he has his staff prepare and cook the food to his exact instructions.